Tag: customer service

Lean Business Is For more Than Just Startups

Lean Business Is For more Than Just Startups

My Business Failed Lean Business Principles Not Only Gave Me a Second Chance But Gave Me More Than I Ever Dreamed My first chemical supply company, Shari Chemicals grew fast and I added 18 salespeople, expensive offices, company cars and layers of management. When the tough times came (and they do) I wasn’t ready and …

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Best Customer Service Tips

Best Customer Service Tips

Four Tips to Provide the Best Customer Service As a small business owner, I am in direct competition with the big boys. And when it comes to companies that work with chemicals and environmental safety, there are big companies that are my direct competition. What draws customers to my small company, Environmental Safety Incorporated, is …

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